Who we are
This website is operated by Shenzhen Guixin Electronic Co.Ltd (“we”, “us”, “our”), a company registered in Shenzhen, China.
Registered office: Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
We manufacture and sell automotive LED bulbs. This policy explains what personal information we collect when you use this website, why we collect it, and what rights you have over it.
What we collect
When you place an order or contact us, we collect:
- Contact details — your name and email address.
- Delivery details — the shipping and billing address you give us, and a phone number if you provide one.
- Order details — the products you bought, quantities and order value.
- Messages — anything you send us by email, WhatsApp or our contact form.
- Technical data — IP address, browser type and pages visited, collected through cookies and similar technologies.
Payment information
We do not receive or store your card number. Payments are processed by PayPal, which acts as the payment processor and handles your card or PayPal account details directly. When you pay by card on our checkout page, the card fields are provided by PayPal and the card data goes straight to PayPal — it never reaches our servers. PayPal’s own privacy policy governs how it handles that data.
How we use your information
- To process and deliver your order, and to send you order confirmations and shipping updates.
- To answer your questions and provide customer support.
- To handle returns, refunds and warranty claims.
- To keep records we are required to keep by law (for example, accounting and tax records).
- To operate and secure the website, and to understand how it is used so we can improve it.
We do not sell your personal information, and we do not use it for advertising networks.
Who we share it with
We share personal information only with the service providers needed to run the shop:
- PayPal — to take payment and handle refunds.
- Shipping carriers and postal services — to deliver your parcel; they receive the name, address and phone number needed for delivery.
- Our hosting provider — which stores the website and its database.
We may also disclose information where we are legally required to do so.
Cookies
Our website uses cookies that are necessary for the shop to work — keeping items in your shopping cart, remembering that you are logged in, and remembering your language choice. We do not use advertising or cross-site tracking cookies. You can block or delete cookies in your browser settings, although parts of the shop (such as the cart and checkout) will not work if you do.
How long we keep it
We keep order records for as long as we need them to provide warranty and after-sales service, and for the period required by Chinese accounting and tax law. Contact messages are kept only as long as needed to deal with your enquiry.
Your rights
Depending on where you live, you may have the right to:
- Ask for a copy of the personal information we hold about you.
- Ask us to correct information that is wrong.
- Ask us to delete information we no longer need to keep.
- Object to, or ask us to restrict, certain uses of your information.
- Ask us not to sell or share your personal information (we do not do this).
To exercise any of these rights, email us at Info@akai-light.com. We will respond within the time allowed by applicable law. If you are in the EU or UK, you also have the right to complain to your local data protection authority.
Security
This website runs over an encrypted HTTPS connection. Access to order data is limited to the staff who need it to process your order.
Children
Our products are sold to adults. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The version published on this page is the one that applies.
Contact
Questions about this policy or about your data? Email Info@akai-light.com or message +86 13360523506 (Phone / WhatsApp).
Last updated: 17 October 2026