Refund and Returns Policy

Refunds go back to the original payment method through PayPal.

We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).

Once we have refunded it, your bank or PayPal may take a few more days to show the money.

We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.

For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.

We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.

For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

In short

• 30 days to return an unused item for a refund, counted from the day it is delivered.
• 1-year warranty against manufacturing defects.
• If the item is faulty, or we sent the wrong one, we pay the return postage and refund or replace it.
• If you simply changed your mind, you can still return it within 30 days, but you pay the return postage.

The 30-day return policy

You may return any item within 30 days of delivery for a refund, provided that:

• the item is unused and in the condition you received it;
• it is returned in its original packaging, with any fittings and accessories included;
• you contact us first, so we can give you the return address and a reference.

Please do not send anything back before contacting us — returns sent without a reference are hard to match to your order and may be delayed.

Faulty, damaged or wrong items

If your order arrives damaged, faulty, or is not what you ordered:

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

In short

• 30 days to return an unused item for a refund, counted from the day it is delivered.
• 1-year warranty against manufacturing defects.
• If the item is faulty, or we sent the wrong one, we pay the return postage and refund or replace it.
• If you simply changed your mind, you can still return it within 30 days, but you pay the return postage.

The 30-day return policy

You may return any item within 30 days of delivery for a refund, provided that:

• the item is unused and in the condition you received it;
• it is returned in its original packaging, with any fittings and accessories included;
• you contact us first, so we can give you the return address and a reference.

Please do not send anything back before contacting us — returns sent without a reference are hard to match to your order and may be delayed.

Faulty, damaged or wrong items

If your order arrives damaged, faulty, or is not what you ordered:

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.

For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

In short

• 30 days to return an unused item for a refund, counted from the day it is delivered.
• 1-year warranty against manufacturing defects.
• If the item is faulty, or we sent the wrong one, we pay the return postage and refund or replace it.
• If you simply changed your mind, you can still return it within 30 days, but you pay the return postage.

The 30-day return policy

You may return any item within 30 days of delivery for a refund, provided that:

• the item is unused and in the condition you received it;
• it is returned in its original packaging, with any fittings and accessories included;
• you contact us first, so we can give you the return address and a reference.

Please do not send anything back before contacting us — returns sent without a reference are hard to match to your order and may be delayed.

Faulty, damaged or wrong items

If your order arrives damaged, faulty, or is not what you ordered:

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.

We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.

For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

In short

• 30 days to return an unused item for a refund, counted from the day it is delivered.
• 1-year warranty against manufacturing defects.
• If the item is faulty, or we sent the wrong one, we pay the return postage and refund or replace it.
• If you simply changed your mind, you can still return it within 30 days, but you pay the return postage.

The 30-day return policy

You may return any item within 30 days of delivery for a refund, provided that:

• the item is unused and in the condition you received it;
• it is returned in its original packaging, with any fittings and accessories included;
• you contact us first, so we can give you the return address and a reference.

Please do not send anything back before contacting us — returns sent without a reference are hard to match to your order and may be delayed.

Faulty, damaged or wrong items

If your order arrives damaged, faulty, or is not what you ordered:

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

In short

• 30 days to return an unused item for a refund, counted from the day it is delivered.
• 1-year warranty against manufacturing defects.
• If the item is faulty, or we sent the wrong one, we pay the return postage and refund or replace it.
• If you simply changed your mind, you can still return it within 30 days, but you pay the return postage.

The 30-day return policy

You may return any item within 30 days of delivery for a refund, provided that:

• the item is unused and in the condition you received it;
• it is returned in its original packaging, with any fittings and accessories included;
• you contact us first, so we can give you the return address and a reference.

Please do not send anything back before contacting us — returns sent without a reference are hard to match to your order and may be delayed.

Faulty, damaged or wrong items

If your order arrives damaged, faulty, or is not what you ordered:

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

In short

• 30 days to return an unused item for a refund, counted from the day it is delivered.
• 1-year warranty against manufacturing defects.
• If the item is faulty, or we sent the wrong one, we pay the return postage and refund or replace it.
• If you simply changed your mind, you can still return it within 30 days, but you pay the return postage.

The 30-day return policy

You may return any item within 30 days of delivery for a refund, provided that:

• the item is unused and in the condition you received it;
• it is returned in its original packaging, with any fittings and accessories included;
• you contact us first, so we can give you the return address and a reference.

Please do not send anything back before contacting us — returns sent without a reference are hard to match to your order and may be delayed.

Faulty, damaged or wrong items

If your order arrives damaged, faulty, or is not what you ordered:

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

In short

• 30 days to return an unused item for a refund, counted from the day it is delivered.
• 1-year warranty against manufacturing defects.
• If the item is faulty, or we sent the wrong one, we pay the return postage and refund or replace it.
• If you simply changed your mind, you can still return it within 30 days, but you pay the return postage.

The 30-day return policy

You may return any item within 30 days of delivery for a refund, provided that:

• the item is unused and in the condition you received it;
• it is returned in its original packaging, with any fittings and accessories included;
• you contact us first, so we can give you the return address and a reference.

Please do not send anything back before contacting us — returns sent without a reference are hard to match to your order and may be delayed.

Faulty, damaged or wrong items

If your order arrives damaged, faulty, or is not what you ordered:

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.

For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

In short

• 30 days to return an unused item for a refund, counted from the day it is delivered.
• 1-year warranty against manufacturing defects.
• If the item is faulty, or we sent the wrong one, we pay the return postage and refund or replace it.
• If you simply changed your mind, you can still return it within 30 days, but you pay the return postage.

The 30-day return policy

You may return any item within 30 days of delivery for a refund, provided that:

• the item is unused and in the condition you received it;
• it is returned in its original packaging, with any fittings and accessories included;
• you contact us first, so we can give you the return address and a reference.

Please do not send anything back before contacting us — returns sent without a reference are hard to match to your order and may be delayed.

Faulty, damaged or wrong items

If your order arrives damaged, faulty, or is not what you ordered:

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.

We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.

For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

In short

• 30 days to return an unused item for a refund, counted from the day it is delivered.
• 1-year warranty against manufacturing defects.
• If the item is faulty, or we sent the wrong one, we pay the return postage and refund or replace it.
• If you simply changed your mind, you can still return it within 30 days, but you pay the return postage.

The 30-day return policy

You may return any item within 30 days of delivery for a refund, provided that:

• the item is unused and in the condition you received it;
• it is returned in its original packaging, with any fittings and accessories included;
• you contact us first, so we can give you the return address and a reference.

Please do not send anything back before contacting us — returns sent without a reference are hard to match to your order and may be delayed.

Faulty, damaged or wrong items

If your order arrives damaged, faulty, or is not what you ordered:

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

In short

• 30 days to return an unused item for a refund, counted from the day it is delivered.
• 1-year warranty against manufacturing defects.
• If the item is faulty, or we sent the wrong one, we pay the return postage and refund or replace it.
• If you simply changed your mind, you can still return it within 30 days, but you pay the return postage.

The 30-day return policy

You may return any item within 30 days of delivery for a refund, provided that:

• the item is unused and in the condition you received it;
• it is returned in its original packaging, with any fittings and accessories included;
• you contact us first, so we can give you the return address and a reference.

Please do not send anything back before contacting us — returns sent without a reference are hard to match to your order and may be delayed.

Faulty, damaged or wrong items

If your order arrives damaged, faulty, or is not what you ordered:

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

In short

• 30 days to return an unused item for a refund, counted from the day it is delivered.
• 1-year warranty against manufacturing defects.
• If the item is faulty, or we sent the wrong one, we pay the return postage and refund or replace it.
• If you simply changed your mind, you can still return it within 30 days, but you pay the return postage.

The 30-day return policy

You may return any item within 30 days of delivery for a refund, provided that:

• the item is unused and in the condition you received it;
• it is returned in its original packaging, with any fittings and accessories included;
• you contact us first, so we can give you the return address and a reference.

Please do not send anything back before contacting us — returns sent without a reference are hard to match to your order and may be delayed.

Faulty, damaged or wrong items

If your order arrives damaged, faulty, or is not what you ordered:

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.

For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

In short

• 30 days to return an unused item for a refund, counted from the day it is delivered.
• 1-year warranty against manufacturing defects.
• If the item is faulty, or we sent the wrong one, we pay the return postage and refund or replace it.
• If you simply changed your mind, you can still return it within 30 days, but you pay the return postage.

The 30-day return policy

You may return any item within 30 days of delivery for a refund, provided that:

• the item is unused and in the condition you received it;
• it is returned in its original packaging, with any fittings and accessories included;
• you contact us first, so we can give you the return address and a reference.

Please do not send anything back before contacting us — returns sent without a reference are hard to match to your order and may be delayed.

Faulty, damaged or wrong items

If your order arrives damaged, faulty, or is not what you ordered:

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.

We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.

For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

In short

• 30 days to return an unused item for a refund, counted from the day it is delivered.
• 1-year warranty against manufacturing defects.
• If the item is faulty, or we sent the wrong one, we pay the return postage and refund or replace it.
• If you simply changed your mind, you can still return it within 30 days, but you pay the return postage.

The 30-day return policy

You may return any item within 30 days of delivery for a refund, provided that:

• the item is unused and in the condition you received it;
• it is returned in its original packaging, with any fittings and accessories included;
• you contact us first, so we can give you the return address and a reference.

Please do not send anything back before contacting us — returns sent without a reference are hard to match to your order and may be delayed.

Faulty, damaged or wrong items

If your order arrives damaged, faulty, or is not what you ordered:

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.

We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.

For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

In short

• 30 days to return an unused item for a refund, counted from the day it is delivered.
• 1-year warranty against manufacturing defects.
• If the item is faulty, or we sent the wrong one, we pay the return postage and refund or replace it.
• If you simply changed your mind, you can still return it within 30 days, but you pay the return postage.

The 30-day return policy

You may return any item within 30 days of delivery for a refund, provided that:

• the item is unused and in the condition you received it;
• it is returned in its original packaging, with any fittings and accessories included;
• you contact us first, so we can give you the return address and a reference.

Please do not send anything back before contacting us — returns sent without a reference are hard to match to your order and may be delayed.

Faulty, damaged or wrong items

If your order arrives damaged, faulty, or is not what you ordered:

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.

For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.

We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.

For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

In short

• 30 days to return an unused item for a refund, counted from the day it is delivered.
• 1-year warranty against manufacturing defects.
• If the item is faulty, or we sent the wrong one, we pay the return postage and refund or replace it.
• If you simply changed your mind, you can still return it within 30 days, but you pay the return postage.

The 30-day return policy

You may return any item within 30 days of delivery for a refund, provided that:

• the item is unused and in the condition you received it;
• it is returned in its original packaging, with any fittings and accessories included;
• you contact us first, so we can give you the return address and a reference.

Please do not send anything back before contacting us — returns sent without a reference are hard to match to your order and may be delayed.

Faulty, damaged or wrong items

If your order arrives damaged, faulty, or is not what you ordered:

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.

For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.

We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.

For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026

In short

• 30 days to return an unused item for a refund, counted from the day it is delivered.
• 1-year warranty against manufacturing defects.
• If the item is faulty, or we sent the wrong one, we pay the return postage and refund or replace it.
• If you simply changed your mind, you can still return it within 30 days, but you pay the return postage.

The 30-day return policy

You may return any item within 30 days of delivery for a refund, provided that:

• the item is unused and in the condition you received it;
• it is returned in its original packaging, with any fittings and accessories included;
• you contact us first, so we can give you the return address and a reference.

Please do not send anything back before contacting us — returns sent without a reference are hard to match to your order and may be delayed.

Faulty, damaged or wrong items

If your order arrives damaged, faulty, or is not what you ordered:

• Email us at Info@akai-light.com within 30 days of delivery, with your order number and a photo or short video showing the problem.
• We pay the return postage. We will either send a replacement or refund you in full, whichever you prefer.
• For low-value items we may not ask you to send the faulty part back at all — we will simply replace it.

Change of mind

If you ordered the wrong socket type, or changed your mind, you can still return the item within 30 days as long as it is unused. In that case you are responsible for the return postage, and we recommend using a tracked service — we cannot refund items that are lost on the way back to us.

What we cannot accept

• Items returned more than 30 days after delivery.
• Items that have been fitted, used, modified, cut, soldered or damaged by incorrect installation.
• Items damaged by over-voltage, reversed polarity, water ingress or a faulty vehicle wiring loom.

1-year warranty

Separately from the 30-day return window, we warrant our bulbs for 12 months from the date of delivery against defects in materials and workmanship — for example a bulb that stops working with no physical damage, or LEDs that fail individually.

To make a warranty claim, email Info@akai-light.com with your order number, the date of purchase and a short description (a photo or video helps a lot). If the claim is valid we will send a replacement free of charge. The warranty does not cover normal brightness depreciation, accidental damage, or damage caused by the vehicle’s electrical system.

How refunds are paid

• Refunds go back to the original payment method through PayPal.
• We process the refund within 5 business days of receiving the returned item (or of approving the claim, if we are not asking for the item back).
• Once we have refunded it, your bank or PayPal may take a few more days to show the money.
• We refund the price you paid for the goods. Original shipping is free, so there is nothing to deduct.

Contact us

Shenzhen Guixin Electronic Co.Ltd
Room 1820, Tower B, Tianxia International Center, No. 8 Taoyuan Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, China
Email: Info@akai-light.com
Phone / WhatsApp: +86 13360523506
Hours: Monday to Saturday, 8:30am – 6:00pm (GMT+8)

Last updated: 17 October 2026